Terms & Conditions

1. Scope. Apex Lighting ("Apex") will provide the design, installation, maintenance and/or removal described in your quote. The quote lists products, footage, pricing and whether Part 2 (Holiday & Seasonal) or Part 3 (Permanent) applies. If the quote and this agreement conflict, the quote controls. Changes you request after approval are added at our standard rates, and we confirm the price first.

2. Your Responsibilities. Provide clear, safe access to the property, rooflines and outdoor outlets at scheduled times, with gates unlocked and pets secured. Tell us about known problems such as loose shingles, weak gutters, damaged siding or faulty wiring. Provide working outdoor power; electricity for the display is your cost. Apex does not perform hard-wired electrical work, so any new outlet or circuit must be installed by a licensed electrician at your cost. Obtain any HOA or landlord approval, and check whether fasteners affect any roofing, siding or gutter warranty you have. For your safety, do not climb on the roof or ladders to adjust the display.

3. Scheduling & Weather. Our work may include walking on the roof and, where wiring can't be routed through an attic, running wires over the roofline. We will not work in unsafe conditions (high winds, rain, snow, ice) or on areas we judge structurally unsound. Weather delays are rescheduled at the next available date at no change in price.

4. Payment. A 50% deposit is due when you approve your quote. It covers materials and reserves your place on our schedule. The balance is due within 14 days after installation is complete, unless a payment plan is written on your quote. We accept check and debit/credit card; paying by card authorizes Apex and its payment processor to charge the card on file for amounts due under this agreement. Quotes are valid for 60 days. Balances not paid within 14 days after installation may incur a late fee, and we may pause service, decline renewal-year installations or remove leased equipment until the account is current.

5. Cancellations & Refunds. You may cancel for a full refund within three business days of approving your quote. After that, materials have usually been ordered. Your refund is your deposit minus labor already completed and the cost of materials that can't be reused, such as aluminum channel ordered in your home's trim color. Multi-year holiday agreements also follow Section 12.

6. Liability. We take every precaution to protect your property. We are not responsible for pre-existing conditions (such as loose shingles, weak gutters, brittle siding or electrical issues), damage caused by structural weakness or deteriorated materials, power outages or tripped breakers, or delays caused by events beyond our control. Any accidental damage directly caused by our work will be reported right away and addressed in good faith. Except for damage caused by our negligence, our total liability is limited to the amount you paid for the service involved. Apex carries general liability insurance, and commercial clients may request a certificate of insurance.

7. Photos & Video. Your display deserves to be shared. You agree we may photograph and record it for our website and social media without showing your house number, street or anything that identifies your address. To opt out, tell us in writing before installation.

8. Communication & Privacy. You agree that we may contact you by phone, text and email about scheduling, service, billing and renewals. Reply STOP to opt out of non-essential texts. We use your information only to provide and bill for your service and never sell it. See our Privacy Policy.

9. General. This agreement is governed by Minnesota law, and disputes will be handled in Olmsted County, Minnesota. This agreement and your approved quote are our complete agreement; changes must be in writing, including email or an approved Jobber quote. If any part is found unenforceable, the rest still applies. Approving your quote, in Jobber or in writing, means you accept this agreement.